Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
93.6%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

This was my first order with custom ink and unfortunately will probably be the last. I was hopeful with such a highly advertised company that the product would have come out better then what we actually received. While I did not contact the company after receiving the order and am not able to comment on customer service if I had done so, it will be highly unlikely that I will order from this company again. $50 for one shirt of this quality was unacceptable.

Experience Rating 1/10
Half starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

No Comments

Experience Rating 0/10
Empty starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

Was a gift for a teacher of mine! He loves it! And I enjoyed how easy to use the website was

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

The overall experience was great. The ordering process was easy -- even for someone who is not very tech savvy.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Very smooth, I liked that I could pick from a variety of different fabrics and styles. I was able to test out different fonts too before moving forward.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

They did as I'd expect from a company. Nothing exceptional, but not bad at all. I'd order again if they would resolve any of the issues I stated in my hat review.

Experience Rating 5/10
Full starFull starHalf starEmpty starEmpty star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 7/10
Full starFull starFull starHalf starEmpty star
Order Again? Yes
Custom Ink

it would be nice to have a discount for initial orders so that a trial shirt can be made before committing to a large order

Experience Rating 6/10
Full starFull starFull starEmpty starEmpty star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Great to work with and arrived faster than expected.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

This whole order ended up being a nightmare. I ordered over $4,300 worth of shirts on May 18, so that they would arrive on June 1. Due to issues with Custom Ink not responding to emails, one of our shirts was delated until June 8 and our final shirt was delayed until June 12. Our event was the 13th. So stressful. Extremely disappointed with how this order was handled.

Experience Rating 2/10
Full starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

CustomInk has the best customer service I’ve had in a very long time. You get connected in a reasonable amount of time with a knowledgable person who helps solve problems with clear explanations, including laying out the steps needed to be taken to solve the issue. They are far better than about any company out there, who invariably stick you in maddening dead-end ai loops. Thank you CustomInk for having human-centered customer service!

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes